Khushhalibank selects C SQUARE to deploy Genesys Customer Experience Management Solution and Avantage CRM
Feb 01, 2019
In its vision and aspiration to innovate and lead in the Customer Experience Management domain, Khushhali Microfinance Bank (KMBL) entrusted C Square to deploy Contact Center/CX Solution by Genesys and Avantage CRM, one of the best rated solutions globally. Given the changing customer expectations during this fast paced digital transformation in the banking sector, Khushhali Microfinance Bank realizes the need to provide prompt, reliable and quality customer service across all touch points. Genesys Solution’s digital engagement multi-channel tools will support the long term vision of automation and efficiency of Khushhalibank in the customer experience domain.
Read More